You understand and acknowledge that by simply browsing through the Aston Villa Seat Exchange Web Site, we collect: Basic information about your computer including browser and internet connection; Information on what pages users access or visit.
If you decide to register, we will ask you for more information including:Your name and address so that we can have your tickets delivered to you; Your email address and telephone number so that we can contact you and A login and password to use.
User Profile
Aston Villa Seat Exchange stores information that is collected through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that provides details of user preferences.
A cookie is a piece of data stored on the users computer tied to information about the user. Usage of cookies does not impact personally identifiable information. Aston Villa Seat Exchange uses both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the users hard drive for an extended period of time. If users reject the cookie, they may still browse our site, however, they will not be able to buy or sell event tickets. Persistent cookies can be removed by following Internet browser help file directions.
Do We Share Information?
Aston Villa Seat Exchange operates its business in both the United States Of America and in European Union Countries including the United Kingdom. Seat Exchange collects information from European Union residents as described above and has filed a Safe Harbour self-certification with the United States Department of Commerce. The self-certification can be found at Safe Harbor.
If complaints arise concerning privacy matters, you can contact our Chief Privacy Officer at +1 (0) 866-276-7328. Aston Villa Seat Exchange has also entered into an agreement with BBBonline Inc. to review complaints that have not been resolved alleging that Aston Villa Seat Exchange has failed to comply with the Safe Harbour Privacy Principles. BBBonline Inc. can be contacted at 4200 Wilson Boulevard, 8th Floor Arlington, Virginia 22203 USA. The telephone number for the online Privacy Dispute Resolution Intake Center is +1 (0) 703-247-9333 or go to BBB Online.
We will not share your credit card number or any other financial information with any party except for the verification process discussed earlier. We may share your personal information with third parties under the following circumstances:
We may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding or a court order. Aston Villa Seat Exchange may disclose personal information in order to establish or exercise our legal rights or defend legal claims. We also share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or in other situations as required by law.
We may disclose information about individual users to third parties who provide services to Aston Villa Seat Exchange. This would include, but not be limited to, fulfilling ticket orders via courier delivery, processing credit transactions, and disbursing payments to sellers. In addition, these services may include enhancing the information Aston Villa Seat Exchange collects about its customers. These service providers do not retain, share, store or use personally identifiable information for any secondary purposes. Any personally identifiable information that Aston Villa Seat Exchange shares with its service providers may only be used to provide services to Aston Villa Seat Exchange and the service providers, will not be given permission to use such information for any other purpose.
Security
Aston Villa Seat Exchange takes every reasonable precaution to protect our users information. When users submit sensitive information while utilising the Web Site, their information is protected.
Changes To This Statement
If Aston Villa Seat Exchange decides to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of information we collect, how we use it, and under what circumstances, if any, we disclose it. Changes to this policy be posted on this Web Site.
