25/7/2008 12:57 AM GMT
Aston Villa Seat Exchange Guarantee
1. What is my Buyer's Guarantee?
The Aston Villa Seat Exchange stands firmly behind the seats sold through our service. Once a sale is confirmed, we guarantee that you will receive the tickets you purchased. After you receive an order confirmation from us, if for any unforeseen reason the seats you selected are not available, Seatexchange.com will provide comparable or better seats.
In the unlikely event that we cannot find replacement tickets, we will refund your money in full. We will also ensure that your details remain secure and no information is passed to the seller regarding the identity of the person who has purchased their seat.
2. What is my Seller's Guarantee?
Once a sale is confirmed, we guarantee that you will receive payment for the seat(s) you have sold. We will also ensure that your details remain secure and no information is passed to the Buyer regarding the identity of the person whose seat they have purchased.