Buyers Guide

Tickets sold on this website are for the home areas of Villa Park only and may only be purchased by Aston Villa supporters. Any Buyer who purchases a Ticket on this Site but who supports the visiting team may be refused entry to or ejected from Villa Park. In these circumstances, no refund will be given and Aston Villa and Seat Exchange accept no liability for any direct, indirect or consequential loss suffered as a result of such refusal or ejection.

Search	Search the upcoming fixtures on our Aston Villa Seat Exchange homepage. Select the match you would like to attend by clicking on the match date or the opposition team. If the Aston Villa Seat Exchange is open for this match you will be shown the list of all the seats available. You can sort this list by location, price or number of seats in the package. The type of seats such as adult, junior and senior etc will be identified. Sellers who are offering multiple seats for a match may be willing to sell less than the number listed but the maximum number of seats that can be purchased per Registered User is six (6) tickets per match.
Select your seats	Once you have selected the seat or package of seats you are interested in, click on the BUY button. If you have not already logged into the Aston Villa website in this online session you will be redirected to this log in process and then returned automatically to continue the buying process. You will be presented with a screen confirming details of the seat or package of seats you want to buy, together with clear information on the costs, and an opportunity to read the ticket conditions. If you have selected a package of seats the seller is willing to split you will be able to indicate the number of seats you wish to purchase. Confirm your selection or go back to the list of seats available for the match or to the list of matches.
Confirm Payment	You will be asked to enter your chosen payment method and details for this purchase. Currently, we accept VISA and MasterCard credit cards only. We will be able to accept debit cards including Maestro and Solo in the near future. This will be handled by a secure on line payment service. Once the payment process is successfully completed you will receive an email confirming your purchase and details of how you will receive your tickets. If you need more tickets for this match or another match simply repeat this process.
Receive Tickets	If you purchase your tickets at least four days prior to the match they will be sent directly to you at the delivery address you selected during the purchase process via Royal Mail First Class. Otherwise they will be made available for you to collect from two hours before kick-off at the dedicated Aston Villa Seat Exchange ticket window at the Holte End Ticket Office on the day of the match. Go Villa Enjoy the match! Aston Villa Seat Exchange – Tough Tickets Made Easy If we can help you with this new online service for Aston Villa Season Card Holders and Fans, or if you have any questions, please contact the Aston Villa Seat Exchange customer service team at any time by sending us an Email or by telephoning during the normal ticket office opening times by telephoning 020 8896 7070. Monday-Friday: 9AM - 7PM (8PM on Matchdays) Saturday: 9AM - 5PM Sunday: 10AM - 2PM (4PM on Matchdays)